Shipping policy

SHIPPING POLICY

Last Updated: June 2026

WORLDWIDE FREE SHIPPING

Aura Pendulum proudly offers FREE shipping worldwide on all orders.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment confirmation.

During periods of high demand, processing times may be extended.

ESTIMATED DELIVERY TIMES

Standard Worldwide Delivery:
7–10 Business Days

Delivery estimates may vary due to customs procedures, local postal services, weather conditions, or unforeseen circumstances.

TRACKING INFORMATION

When available, tracking information will be provided via email once your order has been shipped.

CUSTOMS, DUTIES, AND TAXES

International customers may be responsible for customs duties, import taxes, or fees imposed by their local authorities.

Aura Pendulum is not responsible for customs delays or additional charges imposed by destination countries.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing accurate shipping information.

Aura Pendulum is not responsible for delays or losses resulting from incorrect addresses provided during checkout.

LOST OR DELAYED PACKAGES

If your package appears lost or significantly delayed, please contact our support team and we will assist in investigating the issue with the shipping carrier.

CONTACT US

Email: support@aurapendulum.online
Phone: +1 250 397 2528
Website: aurapendulum.online